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ipad patient dentist connect


Our company is based in Shanghai and since the outbreak we have learnt much about the virus as well as from a dental point of view that we would like to share to the rest of the world. To date we have consulted with healthcare organisations across the globe to help fight this disease including advice and donation of PPE. Covid-19 can spread rapidly in a dental clinic so we have come up with some basic information to help dentists across the globe.

Our experiences and suggestions:


During the initial & active phases ALL dental procedures should be stopped, Covid-19 spreads RAPIDLY via dental clinics due to the nature of the high speed, slow speed and ultrasonic drills.

Policies such as "limiting treatment to emergencies" can be ineffective just as policies such as "social distancing" since people can still abuse the rules hence strict enforcement is encouraged by governments.

Prevention plan and emphasis

Patients must be informed that during this period it will be difficult to receive dental care so prevention should be emphasis especially in the form of diet and oral hygiene maintenance.


Actual emergencies such as abscesses or tooth pain can be directed to the hospital where a dental triaging system can be set up. Effective communication between the medical team is suggested. Early antibiotic control is encouraged for small abscesses.

Dental hospital to ward conversion

When possible, suggest converting dental departments into wards. Strict quarantine measures required.


A screening form upon entering public areas such as dental clinics and hospitals is suggested. Questions such as:

Do you have any of the following symptoms? Fever, Cough, Sore throat?

Have you been in contact with anyone who has had Covid-19?

Have you travelled anywhere in the last 14 days?

Recovery period 

Once the virus is contained and trending towards a reduction in number of infections, clinic activity can be increased to emergencies (still without use of drill) in the dental clinic. Full PPE including Visor, surgical gowns, gloves and masks should be worn. 30 minutes of disinfecting after each patients is mandatory. In China it is customary to use a UV light in the clinic room for 30 minutes.

For more information please email the CEO of Aidencare at Oscar.Sum@Aidencare.com

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